Resources for Families

If you believe a child is being abused or neglected, please call:

Ministry of Children and Family Development
1-800-663-9122 (24 hour line)

If you believe a child may be a victim of online child exploitation, please make a report to:

To report a crime, please call 911 in an emergency

Kelowna Non-emergency:

Lake Country non-emergency:

Peachland non-emergency:

West Kelowna non-emergency:

Hotlines to Connect with Helping Professionals

Domestic Violence Hotline

Crisis Line 1-888-353-2273

Central Okanagan Elizabeth Fry Society 250-763-4613
[email protected]

RCMP Victims Services
[email protected]

KCR Crisis Line 1-800-353-2272

KUU-US Crisis Line
24-hour provincial aboriginal crisis line for Adults/Elders and Child/Youth.

Toll-Free 1-800-588-8717
Child/Youth 250-723-2040
Adults/Elders 250-723-4050

This PDF will provide you with more information on the work we do, the agencies involved, how to access our services and what to expect when visiting. If you are visiting the CAC and want a more in-depth overview of the services, please reach out and we can connect you with a caregiver guide.

Caregiver CAC At-A-Glance PDF
HealthLinkBC provides information on a variety of topics including, but not limited to, mental health, child abuse, and parenting. Through their 24/7 phone service, you can speak with a variety of service providers that will help you with your specific need.
HealthLinkBC Website
If you are looking for information on how to recognize the signs of abuse please check out the information included here.
How to spot the signs PDF
The Canadian Centre for Child Protection is dedicated to the personal safety of all children. They offer a variety of educational resources specific to child sexual abuse, and the behaviours and situations that present risks to children and youth.
Protect Children Website
The Child Mind Institute provides evidence-based resources to spark important conversations and teach your kids a set of essential mental health skills. The Child Mind Institute is dedicated to transforming the lives of children and families struggling with mental health and learning disorders.
Childmind Website
Kelty Mental Health provides resources aimed to support caregivers that are concerned about their children. Topics include first steps when concerned about your child, how to navigate treatment and support in BC, and information on specific mental health challenges.
Kelty Mental Health Website

Caring for Kids provides an array of educational materials from how to talk to kids about washing their hands to what parents should know about the internet and social media. Caring for Kids provides parents with information about their child’s and teen’s overall health and well-being.

Caring for Kids Website